Return Policy

⚠️NO REFUNDS STORE CREDIT ONLY⚠️

 

WE WILL NOT CANCEL ANY ORDERS. PLEASE MAKE SURE TO CHECK YOUR ORDER BEFORE CHECKOUT.

 

SHIPPING For Returns (Store Credit)
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

(If applicable)

In the event that you receive a refund the cost of return shipping will be deducted from your refund.

 

🛑 ***Please be aware that the items returned must be unused , have original tags, contain no stains, must be odor-less, and be in their original conditions. We will only accept returns if the item(s) are in original condition. It must also be in the original packaging. ALL ITEMS ARE INSPECTED THROUGHLY SO NO USED , STAIN , DAMAGED ITEMS MAY BE RETURNED. NO EXCEPTIONS‼️

 

All FINAL SALE ITEMS :

Meaning clearance , sale items , final sale items , bodysuits, intimates, white clothing including cream , beige colors)  we offer NO EXCHANGES,  NO STORE CREDIT those items are FINAL SALE.

 

Damages: In the unfortunate circumstance that you receive a damaged item. You must send an inquiry within 2 days (48hrs) of receipt of the item so that we can resolve the issue immediately. Please send us a email within 2 days with images of the damages and your order # . You have 3 days from the initial inquiry email to provide all supporting evidence for a refund to be honored. The damaged item has to be sent back to us if you contact us within the 48hr mark we will provide a return label if you contact us passing the 48hr mark we will not provide a return label nor a refund you will then only qualify for store credit . Passing the 48hr mark You will be responsible for the cost of the return label , once we receive the item back we will issue you store credit .

 

RETURN INSTRUCTIONS

Must email info@roseglamboutique.com for return approval. Please include your order number in the email to make the process easier. Merchandise must be returned within 3 days for (lashes or cosmetics) & (5 days for clothing) of approval request. Merchandise must be unworn. No makeup stains , no deodorant stains , no lotion , perfume etc. your return will not be approved if the item is returned in a used manner . Accessories, bodysuits, intimates, white clothing items (including cream, beige colors ) cannot be returned. These items are FINAL SALE.‼️⚠️

 

 

Store Credit can only be used online at our website, www.roseglamboutique.com

Store Credit is Non-Transferrable.

Store Credit will be processed within 1-3 business  days of receiving the item.

Please Maintain track of your return parcel. 

Store Credit does not expire.

 

 

FAQ

ANY QUESTIONS OR CONCERNS FEEL FREE TO CONTACT US AT info@roseglamboutique.com ALL EMAILS WILL BE RESPONDED WITHIN 2-4 BUSINESS DAYS. OR YOU MAY CHECK OUR FAQ SECTION.